faqs

Q: What is EH Con Canada?

A: EH Con Canada is short for Earper Homestead Convention Canada. It is the first Canadian convention to exclusively celebrate the award-winning Syfy/Space television show Wynonna Earp. This convention is created by fans, for fans and will be happening for its second year from August 9 to 11, 2019.

Q: Where will it be located?

A: EH Con Canada will be taking place in Toronto, Ontario. We are thrilled to be hosting it at the Westin Hotel again - address and details are on our location page!

Q: Why is the convention in Toronto?

A: Canada is a huge country, with many beautiful, dynamic cities from coast to coast. We chose Toronto because it’s central to many fans, our American friends, and many of the cast members. Toronto also has a great LGBTQIA+ community, and a bustling spring/summer festival season.

Q: How do I get from the airport to the venue (westin hotel)?

A: When arriving at the airport simply call The Westin at 416-675-9444 and ask for their shuttle driver. The driver will advise of how long they will be for pick up.  Complimentary phones are located just outside baggage claim (marked with an orange i information sign) 
Terminal 1:  Our pick up location is on the GROUND level, one floor DOWN from the arrivals level, at column “S5”
Terminal 3:  Pick up location on Arrivals Level, outside door “A” at post #7 or outside door “G” at post #41

When Leaving: The shuttle departs the hotel every 30 minutes on the hour and half hour.

Q: Will there be a room block available at the westin?

A: Yes! That information has been released and can be found on our Location page.

Q: Who are the featured guests?

A: Check out the featured guests for 2019 here. We will continue to announce guests as the convention date approaches. Don't want to miss an announcement?  Join our mailing list to be in the know!

Q: How can I get involved with helping Eh Con Canada?

A: Thank you so much for wanting to help! You can apply to be a volunteer here. Applications close February 7, 2019.

Q: I want to volunteer but I have questions!

A: Thanks for wanting to volunteer at #EHCon2019! We have FAQs specific to volunteering over on our Volunteer page for you to take a look at.

Q. I want to apply for your artist alley. Where do i do that?

A: We don’t have applications for that open yet. Information will be released in February regarding Artist Alley applications, but please note we have limited space for tables and so there will be limited availability.

Q: When will tickets be on sale?

A: Tickets are on sale! Head to our ticket page for more info. The second (and last) round of tickets are scheduled for release on February 16, 2019.

Q: How much are tickets?

A: Ticket tiers and prices are found on our ticket page.

Q: The ticket I want is sold out, what now?

A: Due to popular demand and the limited number of tickets available, our VIP tickets sold out within the first few minutes after tickets were released. All of the VIP Pussy Willow tickets are sold out now, while the remaining 25% of all other ticket tiers will be released on February 16, 2019. More info on our Ticket page.

Q: Can we upgrade our tickets?

A: We are unable to upgrade tickets, however, if you purchase a higher tier ticket, you can always transfer or sell your current ticket.

Q: This is my first time buying tickets to a con, how can I increase my chances of getting the ticket i want?

A: A lot of it comes down to timing, luck, and internet speed. We recommend that you be in front of your computer or have your phone app ready prior to the tickets going on sale, check the clock to make sure you’re counting down, and then continually refresh just before it hits the release time.

Q: How old do I need to be in order to attend the convention without my parent/legal guardian?

A: Anyone under 16 interested in attending will have to do so with a parent or guardian. You’ll still be able to enjoy almost everything the con has to offer, except for the events that are designated 19+.

Q: About autographs…

A: Autographs will be available for purchase prior to the convention and they will also be sold on a cash-only basis at the convention. If you have purchased an autograph, that can be used towards signing a free 8x10 photo by the guests, or an item of your choice. If you have multiple items you would like to have signed, please purchase additional autograph tickets. Autographs will be going on sale in early 2019, date TBA. Stay tuned for more info.

Q: About photo ops…

Photo ops will be available for purchase prior to the convention and they will also be sold on a cash-only basis at the convention. "Selfies" will also be sold on a cash-only basis at the autograph table for a price set by the guest.  Photo ops will be going on sale in early 2019, date TBA. Stay tuned for more info.

Q: Can i take photos during the con?

Photos can be taken during panels, but we request that flash be turned off. Photos can also be taken when one has purchased “selfies,” but outside of that, all unauthorized filming, sound recording and photography, or the unauthorized transmitting of audio or visual material, data or information, is expressly prohibited at EH Con Canada. Out of respect for our guests, photos and/or videos of cast members while they are walking throughout the convention venue/hotel are also strictly prohibited.

Q: what If i need accessibility accommodations?

A: If required, after you've purchased a ticket for EH Con Canada 2019 please submit a form letting us know what accommodation you need! We want to do our utmost to ensure all Earpers have proper access to this event. Click here for form.

Q: If I require an aide during the con, will they need to purchase a ticket?

A: If your aide is planning on attending any events other than general panels, they will need to buy their own ticket. However, if they are content to remain on the side during the other events (not participate in photo ops, autos, potential meet and greet etc), they do not need a ticket for themselves.

Q: I PLAN TO COSPLAY, WHAT PROPS CAN I BRING?

A: Please keep in mind that EH Con Canada is a family-oriented convention and the rules regarding weapons are designed to keep everyone safe.

EH Con Canada is committed to providing a safe and welcoming environment for all persons attending the convention. Any item that EH Con Canada believes may be a weapon must be immediately taken to Weapons Check for examination. Weapons that EH Con Canada determines are admissible will be marked with an identifying tag and may be brought into the convention. Any weapon that EH Con Canada considers to be inadmissible must be stored at Weapons Check or immediately removed from the convention. Any prohibited (illegal) weapon must be removed from the convention. The decision to remove any weapons is final and will be strictly enforced to ensure a safe environment for all attendees.

Q: I can’t come to the con anymore, can i get a refund?

A: Due to the nature of this convention, all ticket packages and purchases are non-refundable. However, you can transfer your tickets to someone else.

Q: My question wasn’t listed in the faq, who can i direct my question to?

A: If your question wasn’t answered, please send us a message via Twitter or Facebook, or email us at info [at] ehconcanada [dot] com